call or text during
regular business hours
Main: (765) 962-2561    East Side: (765) 966-1108    Connersville: (765) 827-1541

Contact Us

Tell us what you think about our products, our organization, our staff, our website or anything else that comes to mind.  We welcome all of your comments and suggestions.

Phone or Text During Regular Business Hours
Main – (765) 962-2561
East – (765) 966-1108
Connersville – (765) 827-1541

24/7 Loan Application

Live assistance – (866) 636-2701

After Hours Lost/Stolen Card
Debit Card – (800) 523-4175
Visa Card – (844) 340-9318

Debit Card Activation and PIN Change
(866) 985-2273

PAL (Personal Account Link)

All you need is your account number and PIN.
(765) 962-0954 or (800) 669-5584

Mailing Address
PO Box 817
Richmond, IN 47375

Email
Natco@natcocu.org

To request an address change, simply do one of the following
  • Log into your account through home banking, click the 'Change Address' option and provide the requested information
  • Stop in one of our offices
  • Mail or fax in a note that includes your name, last four digits of your account number, old address, new address, email address, home phone and cell phone if possible. Your signature is required when making this request by mail or fax in order to help protect you from potential fraud.

En Español