IMPORTANT INFORMATION

We will be open Wednesday from 10:00 a.m. to 5:00 p.m. and will be ready to serve you.

Here are a few useful tips.

• Expect longer than normal delays at our drive ups over the next several days
• Our call center is receiving an extremely high call volume right now. Verify your deposit tomorrow using our mobile banking app, home banking or PAL.
• If you need cash, use our ATM during non-business hours to make withdrawals (up to $500 per day)

Plan ahead and give yourself some comfort by putting these funds to the best use possible.

• Anticipate upcoming expenses. Leave as much on deposit as you can to cover expenses for the next few months – groceries, mortgage/rent, utilities, car payments, insurance, healthcare and other basic needs
• Pay these expenses in advance when possible

Talk to us about opening a special savings account to set aside your stimulus check. This way it’s separate from your other funds and can be used over the next few months.

If you would like help budgeting your stimulus check, call the NCEC at 983-4766.

We know that a lot of people are worried about a number of things right now. Natco Credit Union wants to assure you that one thing you shouldn’t worry about is the money you have saved. The credit union will always make sure you have full access to your account, but we also want you and your savings to be safe.

Here are a few reasons to leave your money in your account:

• Your money is insured when it’s in the credit union. Natco Credit Union’s accounts are federally insured by the National Credit Union Administration up to $250,000 per account holder.
• No risk of losing the money. With your money in your account, you always know exactly where it is. When you take money out, there’s a chance that it will be lost or stolen.
• Money is covered in germs and bacteria. According to NYU’s Dirty Money Project, up to 3,000 different kinds of bacteria can live on a $1 bill. Instead, use your debit or credit cards, which can be cleaned with sanitary wipes. Contact us to request a Natco debit card or apply for a Natco REAL FREEDOM Visa card.

During this trying time, we want to make sure you’re protected. Check out our Quick Reference Guide for transacting business. Please, keep yourself and the money you’ve worked so hard to earn safe.

We expect our drive up lanes to be busy this Friday due to it being a payday for several businesses and for those who receive government checks.

Avoid longer lines:

• Use our ATMs to make deposits and withdrawals outside normal business hours.
• Deposit checks 24/7 through mobile deposit
• Visit our drive up another day.

If your income or expenses have been affected by changes from the Coronavirus, a Lifeline loan can provide the short-term financial assistance you need.

We Care about You and Your Family

Since our founding 75 years ago, Natco Credit Union has been about doing the right thing for our members. After a great deal of careful considerations and concerns for your safety, we are adjusting our services to align with CDC federal and state health guidelines. Please read about these important changes outlined below as we help you conduct your banking in a safe manner, so together we can best navigate through the current health crisis.

Beginning Wednesday, March 18 through March 31st, our branch lobbies will be closed. We are keeping our drive-up windows open to take care of your banking needs.

We are making exceptions to our normal policies regarding the transactions we do through our drive-up. During the time that our lobbies are closed, we plan to offer full service through the drive-up. If there is something that we deem necessary for you to come in, we will ask you to come inside.

If you need to come into a branch for a loan closing, to open an account or for anything else you can’t do through a drive up or online, please complete the form on this page or call 765.962.2561. We’ll set up an appointment at the branch of your choice.

Find comfort in knowing your money is safe
Let us reassure you, your money is safe at Natco Credit Union. Your money on deposit is federally insured up to $250,000 through the National Credit Union Administration (NCUA).

Our online and mobile banking platforms are always available to serve you!
If you haven’t already done so, now’s the time to sign up for online and mobile banking. You can even remotely deposit checks from our mobile app!

Simply visit NatcoCU.org from your computer, tablet or mobile phone and click on the ‘Member Login’ button. If you haven’t previously registered, click on the ‘Enroll Now’ button just below ‘New To Online Banking?’ to get started.  If you have any issues enrolling or accessing your accounts online, call us at 765.962.2561.

In need of loan or payment assistance?
Lastly, we want you know that we’re here to support you if financial uncertainty is affecting you. Please call us at 765.962.2561.

We appreciate your membership and wish you and your family health and safety.

Sincerely,
Cynthia L. Duke, CEO